Spark - FAQ

FireBoard Spark FAQ

Overview

This FAQ page addresses common questions and issues related to the FireBoard Spark. Whether you’re troubleshooting connection problems or curious about specific features, this guide provides quick answers to frequently asked questions.

Why does my FireBoard Spark randomly turn on?

Your Spark may be turning on due to a sensitivity issue with the magnetic switch or onboard probe, especially if it’s stored near magnetic surfaces. Try storing it away from strong magnets like the side of a fridge and ensure the probe is fully closed to prevent accidental activation.


Does the Spark work with induction cook tops?

Yes, the FireBoard Spark performs well alongside induction cook tops. Historically, users have set their cook top near max heat without adverse effects.


Does the FireBoard Spark have a Power Save mode?

Yes, the FireBoard Spark automatically enters a low-power state after a period of inactivity to conserve battery life. Additionally, when the probe is closed, the Spark powers off. There’s no need to manually enable Power Save mode; it’s built into the device. However, you can disable Power Saving mode in the system settings for firmware version 1.6.0 and beyond.


How do I update the FireBoard Spark firmware?

To update the firmware on your FireBoard Spark:

  1. Open the FireBoard app.
  2. Navigate to the Devices section.
  3. Select your FireBoard Spark from the list.

Why isn’t SyncMode working properly between my FireBoard 2 device and Spark?

If SyncMode between the Drive 2 and Spark is inconsistent or showing “No Data,” try the following:


How do I perform a factory reset on my FireBoard Spark?

To reset the FireBoard Spark:

  1. Hold the button to view the main menu.
  2. Press the button once to hover over “Settings”.
  3. Hold the button to enter the “Settings” sub-menu.
  4. Continue pressing the button until reaching “Factory Reset”, and hold down the button to select it.
  5. Follow the on-screen instructions.
  6. The screen will flash, and the device will power off.
  7. After resetting, you can power it back on and reconnect it to your Wi-Fi or Bluetooth.

Can I use the FireBoard Spark with multiple probes?

No, the FireBoard Spark itself does not support multiple probes. However, it can be used in SyncMode with a FireBoard Drive 2 or FireBoard 2, which allows you to monitor multiple probes and display their data on the Spark.


How do I ensure a stable Wi-Fi connection on my FireBoard Spark?

For a stable Wi-Fi connection, ensure that:


Why isn’t my FireBoard Spark connecting to Bluetooth?

If you’re having trouble connecting the Spark to Bluetooth, try the following steps:


How long does the battery last on the FireBoard Spark?

The battery life of the FireBoard Spark depends on usage, but it typically lasts for several months with moderate use. To extend battery life:


Can I sync my FireBoard Spark with the FireBoard app?

Yes, you can sync your FireBoard Spark with the FireBoard app for monitoring and control. Ensure that both the Spark and your mobile device are connected to the same FireBoard account and Wi-Fi network, or that Bluetooth is enabled for a seamless connection.


Can haptic feedback be turned off?

At this time, haptic feedback cannot be disabled manually on the Spark.



Contact Support

If you still have questions or issues not covered in this FAQ, feel free to contact our support team at info@fireboard.com.