Bluetooth FAQ

Bluetooth Troubleshooting

The FireBoard is designed to allow instant setup from the App over Bluetooth. If you’re having trouble, review the items below to achieve a successful connection.

Android Tips

Android devices occasionally require extra consideration when working with low energy devices. Review the list below if you are an Android user experiencing Bluetooth issues.


What type of Bluetooth connection does the FireBoard use?
The FireBoards use Bluetooth 4.0 (BLE). The official Bluetooth 4.0 spec provides very detailed information about the capabilities of the protocol.

Do I even need Bluetooth to use the FireBoard?
No, the FireBoard will read temperatures without a Bluetooth connection, but you do need Bluetooth in order to connect to the Cloud and monitor data remotely.

The FireBoard units can, essentially, operate independently and without being connected to either Bluetooth or WiFi: they will monitor temperatures and run fans and store the data. The FireBoard uses Bluetooth to connect to Wifi and can send data via Bluetooth; however, after a successful WiFi connection is attained, Bluetooth is technically not really needed.

The benefit of WiFi is that it has a wider range than Bluetooth, allowing users to remotely monitor their temperatures via the App from just about anywhere. Either Bluetooth or Wifi (or both) will send the data to the Cloud.

My Bluetooth connection isn’t working, what should I do?
Check the Bluetooth Troubleshooting and Android Tips tips sections, above, for help connecting.

I did all those steps, my FireBoard still won’t connect to Bluetooth. Now what?
Make sure you followed the steps to Activate your FireBoard.

If you still cannot connect to Bluetooth, check your device’s app store and make sure you have the most up to date version of the FireBoard App, then force close/stop the app and turn Bluetooth off on your device. Next, turn on Bluetooth on your device, open the FireBoard App, and allow it to scan for the FireBoard.

Still not connecting to Bluetooth. Now what?
Power down your FireBoard and your device then power them back on and attempt to connect again.

If you still cannot connect to Bluetooth, contact us at