FireBoard App & Cloud FAQ

Check out our How To: The FireBoard App playlist on our YouTube channel for helpful videos!

Why won’t the app send me alerts and notifications?
To receive Email/SMS notifications, make sure you have an active email and/or phone number defined in your account settings. See the Alerts section for more details.

Why can’t I get dark mode to work?
Dark mode is currently available for iOS users. Make sure you have the latest version of the App, then enable “dark mode” settings on your device. We are working to make this available for Android users.

Why can’t I connect to Google Assistant?
If this is your first time using it with FireBoard, you’ll need to link your account through the Google Assistant App. View the FireBoard listing to link or unlink your FireBoard Account here: FireBoard Google Assistant.