- Create your FireBoard Account
- Activate your FireBoard
- Getting Connected
- Connect FireBoard to WiFi
- WiFi Connectivity
- Signal Strength and Frequency
- Reading Temperature
- Tracking temperatures
- Session management
- Downloading your Data
- Customizing your Channels
- Setting alerts
- Advanced Settings
- Connecting and Setup
- Drive Operation
- About the cable
- Fan Installation
- About PID
- Probe Types
- Probe Care & Maintenance
- Technical Overview
- FBX11 Specs
- Notifications & Alerts
- Mobile App / Firmware Versions
- FireBoard Cloud API
- Additional Links & Reviews
- Common Questions
- Questionable Probes?
- Factory Reset
- Power Issues
- Diagnostics & Log Files
- Repairs & Warranty
- Account Management
The FireBoard is designed to allow instant setup from the app over bluetooth. If you’re having trouble, review the items below to achieve a successful connection:
- The FireBoard App manages the bluetooth connection: Don’t try to manually pair with the FireBoard as you would a classic bluetooth speaker/device, the low energy bluetooth connection is handled entirely by the FireBoard App.
- The Bluetooth Icon displayed on FireBoard Screen: When the FireBoard has a successful bluetooth connection, you’ll see a bluetooth icon displayed on the FireBoard screen. Before connected to your account, you’ll see the bluetooth indicator appear momentarily as it is being scanned by your FireBoard App.
- Make sure your FireBoard isn’t already in someone else’s account! Once a FireBoard is added to an account, it cannot be accessed by other users. If your FireBoard is in another account, log into the correct FireBoard account and click the Remove FireBoard From Account button.
Android devices occasionally require extra consideration when working with low energy devices. Review the list below if you are an Android user experiencing bluetooth issues:
- Location permission must be granted. In order for the FireBoard App to access your device’s low energy bluetooth radio, you need to allow the app access to the “Location Reporting” permission. Why location reporting? Low energy bluetooth beacons can be used to track your location - while FireBoard doesn’t utilize your location data, simply using a low energy bluetooth device like the FireBoard requires the “Location Reporting” permission to interact with the device.
- Make sure your Location mode is enabled:
- Open your device’s Settings app.
- Tap Security & Location > Location > Mode.
- Choose High accuracy or Battery Saving - make sure the slider is turned on.
- Reboot your phone! Sometimes a simple reboot of your Android device will do the trick - on most phones this will force the bluetooth cache to be flushed, potentially fixing any issue you were previous experiencing with your FireBoard connection.
- Manually clear Bluetooth cache. These instructions may vary across devices and Android versions, but following the steps below should help you locate your Bluetooth service application and force the cache file to be cleared.
- Open device Settings > Applications/Apps & Notifications > Swipe right to “All” or click “App info > Show system Apps”.
- Scroll down and tap/open “Bluetooth” or “Bluetooth Share”.
- Tap “Force Stop”
- Click the ‘Storage’ section, Then tap “Clear Data” and “Clear Cache” (clearing the data will typically flush out the cache as well).
- Turn your bluetooth back on and return to the FireBoard App. Visit the Devices page and check if the bluetooth icon is displayed by your FireBoard.. this may take up to 30 seconds depending on how recently you reactivated your bluetooth. If you don’t see a bluetooth icon by your FireBoard - press the refresh button in the app to see if you notice any bluetooth activity on the FireBoard screen.
If you continue to have issues with your bluetooth connection - please contact us at email@example.com