Factory Reset

A factory reset should be the last resort for troubleshooting an issue with your FireBoard. Make sure to explore the FAQs for each section to try and find a solution.

The reset will revert to a prior version of firmware (approximately at the time of shipping) and will remove stored values such as channel names, alerts, and calibration settings. It will also remove the device from an existing account and clear all wireless settings.

After a factory reset, the FireBoard will automatically upgrade back to the latest firmware version via Over-The-Air (OTA) updates.

In general, a factory reset will likely not solve a wireless connection issue. Make sure you try the WiFi troubleshooting steps.

To perform a factory reset on an FBX2 model:

• Hold any button to access the Menu
• Press the middle button, next to “Settings”
• Press the bottom button, next to “Factory Reset”
• Follow the instructions on the screen: press the middle button six times. To cancel, press the top or bottom button.

To perform a factory reset on an FBX11 model:

• Hold the Select button, then momentarily push the Power button while holding Select.
• While holding Select, the screen will prompt a reminder to continue holding, and after 5 seconds the screen will prompt “Reset? 6 select pushes”.
• Quickly push the Select button 6 times (or more). If the Select button is pushed quickly enough, the device will perform a factory reset and reboot.
• If the above steps aren’t completed in time, power down the FireBoard, power it back on, and begin the steps again.

After a factory reset, you will need to remove your FireBoard from the account and re-activate it in order for the app to properly communicate with your FireBoard.